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TechGuard FAQs and Training Recordings

Ready to strengthen your district’s cybersecurity? Ohio K-12 districts can now acquire TechGuard cybersecurity training for all adult staff at no cost to the district—and we’re here to help make it easy. Whether you’re just exploring options or ready to roll out, we’ve got the next steps lined up for you. Questions? Start here and let’s get you connected.

I purchased TechGuard through my ITC. Do I need to do anything?

 No. Because you are already subscribed to TechGuard through your ITC, there is nothing further you need to do.

 Contact your ITC and let them know you wish to participate in this program.

 No. Prior commitments still apply; however, your license is now extended until June 30, 2028 at no additional cost to you.

TechGuard licensing through June 30, 2028 is provided to all of Ohio’s PreK-12 staff members at no cost to the district through a collaborative effort between the Governor’s Office, CyberOhio, the Ohio Department of Education and Workforce, the Management Council, and Ohio’s ITCs.

An intake form will be available on the TechGuard website soon and posted here when available. Until then, contact your ITC to enroll.

You will need to identify a Global Admin for your district and then provide the following information to your ITC: Global Admin name, Global Admin email address, and number of initial users.

The Global Admin for your district account can add users via an Active Directory sync or by uploading a CSV file. This information will be included in the standing TechGuard training sessions.

No. All adult staff are eligible to be enrolled.

Yes, there will standing introduction meetings that Global Admins can join to learn more about the platform. This post will be updated with training recordings (below).

Your ITC will be communicating training information to Global Admins.

Please download a TechGuard flyer here. For additional information, contact your ITC.

You can contact TechGuard at ohio-k12@techguardsecurity.com.

Please contact your ITC for more information.

Yes. All Ohio K-12 entities are eligible for this program, including public and non-public entities. Please contact TechGuard at ohio-k12@techguardsecurity.com to get started.

No, TechGuard cannot transfer accounts or any data inside them to another account. You would need to start with a new instance under your new ITC. You can download reporting before the platform is shut down, but TechGuard would not be able to transfer or upload any previous data. The learners would need to be provisioned to the new instance as well. If you have an active directory sync enabled on your current instance, you will need to set up a new sync to the new platform under the new ITC. If the PhishNotify plugin was installed, that would need to be configured with the new instance as well.

You would need to decommission your current instance and gain new access under the Management Council/TechGuard K-12 Program. If proceeding with this, make sure to pull all reporting that you may need from the other instance before having that shut down. We cannot transfer accounts or any data inside them to another account. You will also need to reconfigure your active directory sync and PhishNotify if those were set up on the original instance.

FAQs last updated on July 18, 2025.

Ohio K-12 TechGuard Training Recordings

Click the date below to access the recording.